Shipping & Return


DISPATCHING - All purchases will be dispatched next day, if you will buy till 12 o'clock (UK time) it will be dispatched on the same day Our service is available Monday – Friday. You can choose one of these shipping options:


UK FREE EXPRESS DELIVERY 
Shipped by Parcel Force 24h delivery.
Free tracked UK delivery on all orders over 99£!
Shipping cost - 10£ while purchasing less than 99£

EU FREE STANDARD TRACK & SIGNED DELIVERY 
Shipped by DHL Global Mail on a 2-5 business days tracked service.
Free tracked EU delivery on all orders over 99£!
Shipping cost - 10£ while purchasing less than 99£
EU Optional DHL Express Next Day delivery - 27£. Exact price will be calculated at the Check Out. 

US & CANADA* FREE STANDARD TRACK & SIGNED INTERNATIONAL SHIPPING 
**Note: most of stock is kept in US warehouses, so if possible - we ship directly from US to US!**
Shipped by DHL Global Mail on a 7-15 working days tracked service. 
Free tracked delivery on all orders over 99£
Shipping cost - 15£ while purchasing less than 99£
Optional DHL Express Next Day delivery - 45£Exact price will be calculated at the Check Out. 

FREE STANDARD TRACK & SIGNED INTERNATIONAL SHIPPING AUSTRALIA & NEW ZEALAND
**Note: most of stock is kept in AUS warehouses, so if possible - we ship directly from AUS to AUS!**
Shipped by DHL Global Mail on a 7-15 working days tracked service. 
Free tracked delivery on all orders over 99£!
Shipping cost - 19£ while purchasing less than 99£.
Optional DHL Express Next Day delivery - 55£Exact price will be calculated at the Check Out. 

STANDARD TRACK & SIGNED SHIPPING FOR REST OF THE WORLD
Shipped by DHL Global Mail on a 7-15 working days tracked service. 
Shipping cost - 19£ while purchasing less than 99£ and 15£ for all orders over 99£.


ORDER RETURNS - You can return items that you are not happy with within 14 days after delivery. Please contact us at Hello@TwoWheelsEmpire.com for the return instruction.


CUSTOM TAXES AND DUTIES - Two Wheels Empire operates on a Delivered Duty Unpaid basis. This means that any outstanding import duties, clearance fee’s, brokerage fees or other additional charges have to be paid by the customer upon delivery of your order. Contact your local customs authority for more information. The customer must take full liability for any parcels returned to Two Wheels Empire due to unpaid customs charges or ignored/unseen emails from your customs office or chosen carrier. Any postal charges, returned shipment costs, customs charges and handling fees will be deducted from any due refund or exchange request.
    *Also to Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Azerbaijan, Belarus, China, Egypt, Georgia, Hong Kong, Indonesia, Iran, Islamic Republic Of, Iraq, Israel, Japan, Madagascar, Maldives, Mexico, Morocco, Qatar, Russia, Singapore, Thailand, Turkey, Ukraine, United Arab Emirates, Vietnam